ASAR is proudly redefining the SAP Application Management Services (AMS) industry in USA. Using our innovative engagement model, we support your users and applications using on demand resources. Through our SLA based, delivery model, we deliver cost effective, reliable application management services with ongoing quality and productivity improvements. Our resources work with you and your business users closely to ensure timely resolution of production issues and on going enhancements. Scope of our services include: availability and continuity management, custom code, incident management, job scheduling management, problem management, security, system administration and monitoring.
We utilize Run SAP methodology to deliver the most optimal support infrastructure for your business users.
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Our Unique AMS Process
Evaluate AMS Needs
Propose new Support Model
Implement new AMS
By utilizing Run SAP methodology, we deliver the best practices based application support. Before we propose an application support model for any customer, we evaluate customer’s support requirements by taking inventory of implemented SAP solution, system landscape, number of users, user locations and required service level requirements.
Based on the customer requirements, we put together an optimal support model. Our support model includes local onsite SAP resources.
Our flexible engagement model enables us to create a customized AMS program to meet the exact needs of our customers. Our support infrastructure lets us support your growing user, data and geographic demands. We deliver and drive mutually agreed KPIs through weekly reports, monthly trends and quarterly reviews.
We also assist you with on demand process optimization and system enhancements as part of formal change request process.
- Full Life-Cycle Exp.
- Years of SAP Experience
- Happy Customers
- RICEFs Completed